Answer the question. Surface the booking link. Same breath.
A guest asks what's on tomorrow. Your Digital Locals recommend the sunset kayak tour, and the booking link is right there in the conversation. A guest asks about dinner. The answer comes with the menu and the reservation link. That's the difference between a helpful conversation and a converted booking.
Actions are named calls to action - a URL or a phone number - that your Digital Locals surface contextually at the moment of guest intent. You decide what's promotable: spa treatments, dining, tours, transfers, upgrades, late checkout.
Your spa has open slots tomorrow. The guests deciding what to do tomorrow are at your pool right now. An email campaign reaches them tonight, after the decision is made. Digital Locals are in the conversation while it's being made.
You'll know what every conversation is earning.
Every Action reports impressions, clicks and conversions. You'll see which experiences guests engage with, which converts, and which is being asked about but never promoted. No more guessing whether the concierge function pays for itself. The dashboard answers it.
A background agent watching for the moments that need a human.
Some conversations shouldn't end in the chat. A guest whose tone has turned frustrated. A question about a wedding block. A maintenance issue reported in passing. Agentic Actions monitor every conversation for the criteria you define and route the moment to the right person, immediately.
