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For Boutique & Lifestyle Hotels

Your brand has a personality. Your Digital Locals should too.

You've built a property with a point of view. A generic chatbot would dilute it. Digital Locals extend it: named concierges in your voice, answering every guest question from knowledge your team approved, while your people deliver the hospitality only people can.

Nonna
Dining - The Find Hotel
Where should we eat tonight?
Come to my table on the terrace - wood-fired, golden at sunset, and the branzino is the one. Shall I hold you a spot for 8?
Terrace table for 2
Tonight - 8:00 pm
Reserve
We know what you're thinking

"We don't want to feel like a chain hotel."

Good. Neither do we. JourneyMaker exists because the available alternatives - generic chat widgets pulling answers from the open internet - are a brand risk for properties like yours.

Digital Locals are the opposite. Each has a name, a face, and a tone of voice you define. It answers only from your knowledge base. The Chia Laguna Digital Locals are called Sofia, Mia and Nonna. Guests treat them as part of the experience, because they are.

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The problem

Every minute spent on pool hours is a minute not spent on guests.

Your team is the best thing about your property. And right now they're a FAQ desk: hours, directions, transfers, WiFi, dinner recommendations, repeated all shift, every shift. Meanwhile:

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What changes

Four things shift the day you go live.

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JourneyMaker has transformed the way we interact with our guests. Our Digital Locals provide instant, accurate information 24/7, significantly reducing the workload on our front desk team.

MP
Myles Pritchard
The Find Hotel
Read The Find Hotel story
Built for how you operate

No IT project. No disruption. No new system to learn.

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Questions, answered

The questions boutique owners ask us.

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See Digital Locals built for a property like yours.

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