Three things happen on the platform: you build your Digital Locals, they act for your guests and your business, and you learn from every conversation.
Name, hero image, tone of voice, conversation style, sourcing behaviour, do's and don'ts. Your Digital Locals sound like your property because you define every dimension of how it behaves. Choose Warm, Brisk or Expert as the foundation, then shape it from there.
A bounded AI brain for your property. Upload PDFs, spreadsheets, text and structured files; each shows a clear READY or FAILED status so you always know exactly what your Digital Locals know. They answer from this and only this. No open internet, no guessing.
Guests and community contribute knowledge too: a great tip, a correction, a question you'd never thought to answer. Review it, and promote the good material into the knowledge base with one click. Your Digital Locals get smarter every week.
See exactly what guests see before anything goes live. A full mobile preview for testing tone, answers and Actions, and for showing the owner before launch.
Named calls to action, a booking URL or a phone number, surfaced contextually in conversation at the moment of guest intent. Ask about dinner, get the menu and the reservation link. Every impression, click and conversion is tracked.
A background agent watches every conversation for the criteria you define: a frustrated guest, a VIP arrival question, a maintenance report. It routes the alert to your team on Slack, WhatsApp or email, with three configurable send behaviours so you control the signal-to-noise.
The dashboard that shows you what your guests are really asking, where your gaps are, and how well your Digital Locals are handling it all.
Print-ready QR codes (SVG and PNG) for rooms, reception, restaurants and key cards.
Drop it into pre-arrival emails, booking confirmations and signatures.
Launch your Digital Locals across your social channels.